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Shipping & Returns

Shipping

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Domestic Shipping:

  • Our domestic shipping takes up to 7 business days from the date of order processing.

  • We strive to process and dispatch orders promptly, and delivery times may vary based on your location and shipping method.

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International Shipping:

  • For international orders, please allow up to 10 business days for delivery from the date of order processing.

  • Customs and import duties may apply to international orders, and customers are responsible for any additional fees incurred.

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Free Shipping:

  • Enjoy free shipping on orders over $35 USD.

  • The free shipping discount will be automatically applied at checkout for qualifying orders.

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Returns and Exchanges

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  • We accept returns and exchanges within 14 days of delivery.

  • Items must be in unworn condition with all tags attached.

  • To initiate a return or exchange, please contact our customer service team at support@slaygirlsociety.com to receive further instructions.

  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.

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Return Process:

  1. Contact our customer service team within 14 days of delivery.

  2. Provide your order number and details about the item you wish to return or exchange.

  3. Once your return is approved, you will receive instructions on how to return the item.

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Refunds and Exchanges:

  • Refunds will be processed once the returned items are received and inspected.

  • Exchanges will be shipped once the return is approved and the original item is returned.

  • If you received a defective or incorrect item, we will cover the return shipping costs.

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Important Notes:

  • Please ensure that your shipping address is accurate and complete to avoid delays.

  • We recommend using a trackable shipping service for returns to ensure your package is received.

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